WMB

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LEAVING QUESTIONNAIRE FOR PARENTS

Please kindly help me complete this few questions and I guarantee you I will act on your feedback.
Thank you! Andrew, CEO
Which nursery does your child attend? *
When did your child join the Nursery? *
Please select the reasons why you chose when you joined *
  • A parent referred me
  • I have another child who attended previously
  • The nursery felt homely and family oriented
  • Staff stability and qualification
  • The nursery was very clean and tidy when I came for show round
  • The nursery's outside play area is spacious and equipped
  • The nursery's staff team were friendly and welcoming
  • The nursery's menu covered different cultures
  • The nursery's great activities and routine
  • The nursery's environment smelt and felt nice
  • Good childcare service experience
  • Other reasons
  • Please specify other reasons for joining *
Please state the reason why you are leaving *
  • My child is graduating to a big school
  • We are relocating to a new area
  • The nursery is too far from us
  • My college funding has stopped because my study has ended
  • I do not like the nursery manager
  • I am not happy with the nursery services
  • Please specify the services your are not happy with
  • I am moving to a new nursery which I think is better than yours
  • I am not too keen on the level of cleanliness of the nursery
  • I do not think the level of care my child received was excellent
  • Transport link is not ideal for travel
  • My high expectation was not met
  • The nursery fee is too high for me
  • I do not like the nursery menu as it does not consider other cultures
  • My child did not settle
  • The nursery facilities are not adequate
  • Other reasons
  • Please specify other reasons for leaving *
What could we have done differently? Please state below.
Would you use our childcare service again if the opportunity arises? *

Yes

No

As your deposit being refunded if applicable? *

Yes

No

Client's name (optional)

Your feedback will be anonymous!